Privacy Policy

Gransea’n, Ltd. recognizes the significance of customers personal information as a vital aspect of privacy in our travel portal and web solution business operations. Therefore, we adhere to internal regulations governing personal information in compliance with applicable laws and regulations concerning personal information protection. We have also established organizational structures to ensure the appropriate protection of personal information, aiming to respect our customers and fulfill their expectations and trust in us.

Collection, Usage, and Sharing of Personal Information
We define the purpose of personal information usage within the scope of our business activities and collect, use, and share personal information in a fair and appropriate manner, only to the extent necessary to achieve those purposes. Additionally, we implement measures to prevent unauthorized use of acquired personal information.

Compliance with Laws and Regulations
We abide by all laws and regulations governing personal information, government-established guidelines, other applicable standards, and social norms, aiming for the proper protection of personal information.

Effective Personal Information Management
We acknowledge the risks associated with unauthorized access, loss, destruction, alteration, and leakage of the personal information we handle, and therefore, implement reasonable security measures. In the event of any issues, we take appropriate corrective actions.

Handling Inquiries
We promptly address inquiries regarding personal information, including requests for disclosure, correction, suspension of use, and complaints consultation, concerning the personal information we handle.

Continuous Enhancement
We establish management regulations and systems for the protection of personal information, ensuring their thorough implementation across all employees. Moreover, we regularly review our processes and strive for continuous improvement in our personal information protection management system.

【Personal Information Inquiry Desk】
Address
404, Assist 90, 1-18-14 Honjo Higashi, Kita-ku, Osaka, Japan